Customer

Info Centre

Your central point for all the info you need

For customers

Our products are distributed through a nationwide network of brokers and intermediaries across the UK. All distributors are authorised and regulated by the applicable body. For policy queries, or to amend/renew your cover, please contact the insurance broker, brand or intermediary who arranged your insurance in the first instance.

Looking for a broker? Click here to search nationwide

Extra help and support

Get access to vital support when you need
it most >

How to make a claim

Get help quickly and easily with our 24/7 UK-based team here >

Customer reviews

Check out our latest customer reviews and feedback here >

MID Update?

Easily update the Motor Insurance Database for Motor Trade Road Risks and Motor Fleet Policies here >

Useful guides

We aim to keep you claim-free. To help we've produced some useful hints and tips, documents and much more here:

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How to spot and report scams
Winter road safety
Flood preparation

Frequently asked questions

Policy information, how to amend, renew or make a query and more here >