Customer

Info Centre

Your central point for all the info you need

For customers

Our products are distributed exclusively through a nationwide network of intermediaries and brokers authorised and regulated by the applicable body. For policy queries, or to amend/renew your cover, please contact the insurance broker or intermediary who arranged your insurance in the first instance.

Looking for a broker? Click here to search nationwide

MID Update?

Easily update the Motor Insurance Database for Motor Trade Road Risks and Motor Fleet Policies here >

How to make a claim

Get help quickly and easily with our 24/7 UK-based team here >

How can we help you?

Policy information, how to amend, renew or make a query and more here >

Transfer of business

by Sterling Insurance Company Limited to Covéa Insurance plc >

Helpful guides

We aim to keep you claim-free. To help we've produced some useful hints and tips, documents and much more here:

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  • Overcoming Underinsurance
  • Home Security
  • Flood preparation