Customer

Info Centre

Your central point for all the info you need

For customers

The majority of our products are distributed through a nationwide network of brokers and intermediaries across the UK and through our direct brand, Provident Insurance. All distributors are authorised and regulated by the applicable body. For policy queries, or to amend/renew your cover, please contact the insurance broker, brand or intermediary who arranged your insurance in the first instance.

Looking for a broker? Click here to search nationwide

MID Update?

Easily update the Motor Insurance Database for Motor Trade Road Risks and Motor Fleet Policies here >

How to make a claim

Get help quickly and easily with our 24/7 UK-based team here >

Customer Promises

See how we're putting our
customers at the heart of
what we do >

How can we help you?

Policy information, how to amend, renew or make a query and more here >
 
How can we help you?

Helpful guides

We aim to keep you claim-free. To help we've produced some useful hints and tips, documents and much more here:

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  • Overcoming Underinsurance
  • Home Security
  • Flood preparation