Customers needing extra help
If you find yourself requiring extra support then we want to help you
Help and Support
We're working with a variety of partners to provide
the most inclusive service possible so that you have
access to vital support when you need it most.
Humanitarian aid
Find out more about how our policies are responding to those customers providing humanitarian aid >
Translation services
Find out more about the translation services available for non-English speaking customers & those with limited ability to communicate in English >
British Sign Language users
If you're a British Sign Language user then you can use SignLive to contact us if you prefer >
Covid-19 guidance
Find out about the latest Covid-19 information and guidance available for customers >