Customer Reviews

We track our customer reviews and ratings, to make sure we’re delivering the best service we can.

Your reviews and feedback are essential to Covéa Insurance. They let us know when we get it right, and where we can improve. We receive over 10,000 reviews per month, and track our ratings on a number of popular review sites to make sure we’re meeting your needs. In April 2022, our overall customer satisfaction score was 91%.

90% of our customers found our staff to be knowledgeable and friendly!

But customer satisfaction is about more than numbers. Here are some comments from our customers.