Make a claim

Getting things resolved as quickly as possible

At Covéa Insurance our aim is complete customer satisfaction - we believe that our claims should be handled by our staff and not outsourced to a third party provider.

Our claims teams are accredited by the Institute of Customer Service, recognising our achievements in customer service, and our commitment to upholding those standards.

How do I report my claim?

If you need to make a claim, our experienced, UK-based claims teams are on hand to provide you with a first class service 24 hours a day, every day of the year.  From the moment you report the claim, through to settlement, our professional claims handlers will ensure your claim is settled quickly and efficiently. 

To make a claim simply find your product in the table below, call the number shown or click through for more details.

Our promise to you...

  • Provide a UK based 24 hour helpline
  • Proactively manage claims and avoid unnecessary delays - our aim is to make it as simple as possible for our customers who need to make a claim
  • Maintain robust procedures in case of a major incident or weather event
  • Ensure we always treat you fairly
  • Constantly look to improve the claims experience for our customer 

 

Personal
Product
Telephone
More details
0330 024 2240
0330 024 2255
0330 024 2244
0330 024 2240
Commercial
High Net Worth
Product
Telephone
More details
Life & Protection
Product
Telephone
More details