Make a claim
Getting things resolved as quickly as possible
At Covéa Insurance our aim is complete customer satisfaction - we believe that our claims should be handled by our staff and not outsourced to a third party provider.
Our claims teams are accredited by the Institute of Customer Service, recognising our achievements in customer service, and our commitment to upholding those standards.
How do I report my claim?
If you need to make a claim, our experienced, UK-based claims teams are on hand to provide you with a first class service 24 hours a day, every day of the year. From the moment you report the claim, through to settlement, our professional claims handlers will ensure your claim is settled quickly and efficiently.
To make a claim simply find your product in the table below, call the number shown or click through for more details.
Our promise to you...
- Provide a UK based 24 hour helpline
- Proactively manage claims and avoid unnecessary delays - our aim is to make it as simple as possible for our customers who need to make a claim
- Maintain robust procedures in case of a major incident or weather event
- Ensure we always treat you fairly
- Constantly look to improve the claims experience for our customer