Make a claim

Getting things resolved as quickly as possible

At Covéa Insurance our aim is that claims should be handled promptly and fairly, by professional and experienced staff.

Our claims teams are available 24 hours a day, every day of the year, and have won numerous awards recognising our achievements in customer service, and our commitment to upholding those standards. In addition, our Home, Motor and Commercial claims teams are accredited by the Institute of Customer Service so you can be sure you’re in safe hands if you need to make a claim. Please refer to your policy wording for full details.

How do I report my claim?

If you need to make a claim, our experienced, UK-based claims teams are on hand to provide you with a first class service 24 hours a day, every day of the year.  From the moment you report the claim, through to settlement, our professional claims handlers will ensure your claim is settled quickly and efficiently. 

To make a claim simply find your product in the table below, call the number shown or click through for more details.

Our promise to you...

  • Provide a UK based 24 hour helpline (24 hour availability on Personal Lines)
  • Proactively manage claims and avoid unnecessary delays - our aim is to make it as simple as possible for our customers who need to make a claim
  • Maintain robust procedures in case of a major incident or weather event
  • Ensure we always treat you fairly
  • Constantly look to improve the claims experience for our customer 

 

Personal
Product
Telephone
More details
0330 024 2240
0330 024 2255
Commercial
High Net Worth
Product
Telephone
More details
0330 134 8186
Life & Protection
Product
Telephone
More details