Make a claim

For Real Estate Policies

Report my claim via phone or fax

Tel: 0330 024 2607    Fax: 0330 024 2623

Write to us

Covéa Insurance Commercial Careline, Norman Place, Reading, RG1 8DA

How do I report my claim?

Register your claim using the details above.

Please make sure you have your policy number, details of how the incident occurred and the approximate costs involved to hand when you report your claim.

What happens next?

-  Providing cover is in force, your claim will be registered
-  If you’ve been the victim of a theft, or you’ve misplaced or damaged any items outside of your premises, then please contact the
   police to obtain a Crime Reference Number
-  Any settlement made will be subject to your policy excess. Further deductions may be made for wear and tear and depreciation in
   applicable cases

Once your claim has been reported feel free to contact us using the details above if you have any queries about your claim, or if you need to send us any correspondence.

What if I have Legal Cover?

If you wish to make a claim under the business legal expenses section of your policy, please contact MSL Legal Expenses Limited on 0161 495 4490.

Further advice
DO:
  • Take all reasonable precautions to prevent loss, injury or damage
DON'T:
  • Negotiate, admit or repudiate any claim without our written consent
  • Dispose of any damaged items as they may be needed for inspection