Make a claim

For Real Estate Policies

Report my claim via phone

Tel: 0330 024 2607   

Write to us

Covéa Insurance Commercial Careline, A&B Mills, Dean Clough, Halifax, HX3 5AX

How do I report my claim?

Register your claim using the details above.

Please make sure you have your policy number, details of how the incident occurred and the approximate costs involved to hand when you report your claim.

If you’ve been the victim of a theft, or you’ve misplaced or damaged any items outside of your premises, then please contact the police to obtain a Crime Reference Number

What if I have Legal Cover?

If you wish to make a claim under the business legal expenses section of your policy, please contact MSL Legal Expenses Limited on 0161 495 4490.

Not sure what something means?  

We're here to help. If there's something you don’t understand, just ask us, and we'll explain it in a way that's easy for you to understand. We have lots of ways to make sure you feel comfortable when communicating with us. Let us know if you need help, such as translation services, sign language or easy to read print.

Further advice
  • Have your policy number to hand when you call
  • Take all reasonable precautions to prevent loss, injury or damage
  • Negotiate, admit or repudiate any claim without our written consent
  • Dispose of any damaged items as they may be needed for inspection