Make a claim

For Bed & Breakfast Policies

Report my claim online

Click here >

Report my claim via phone

Tel: 0330 024 2255   

Write to us Covéa Insurance, Property Careline, PO Box 824, Halifax, HX1 9QT

How do I report my claim?

Register your claim using the details above.

Please make sure you have your policy number, details of how the incident occurred and the approximate costs involved to hand when you report your claim.

What happens next?

-  Providing cover is in force, your claim will be registered
-  If you’ve been the victim of a theft, or you have misplaced or damaged any items outside of your premises, then please contact
   the police to obtain a Crime Reference Number
-  Any settlement made will be subject to your policy excess. Further deductions may be made for wear and tear and depreciation in
   applicable cases

Once your claim has been reported feel free to contact us using the details above if you have any queries about your claim, or if you need to send us any correspondence.

Further advice
  • Take all reasonable precautions to prevent loss, injury or damage
  • Negotiate, admit or repudiate any claim without our written consent
  • Dispose of any damaged items as they may be needed for inspection