Make a claim

For Commercial Property Owners Policies

How do I report my claim?

Register your claim using the details above.

Please make sure you have your policy number, details of how the incident occurred and the approximate costs involved to hand when you report your claim.

What happens next?

-  Providing cover is in force, your claim will be registered
-  If you’ve been the victim of a theft you should contact the police to report the matter and obtain a Crime Reference
-  Any settlement made will be subject to your policy excess. Further deductions may be made for wear and tear and depreciation in
   applicable cases

Once your claim has been reported feel free to contact us using the details above if you have any queries about your claim, or if you need to send us any correspondence.

Not sure what something means?  

We're here to help. If there's something you don’t understand, just ask us, and we'll explain it in a way that's easy for you to understand. We have lots of ways to make sure you feel comfortable when communicating with us. Let us know if you need help, such as translation services, sign language or easy to read print.