Make a claim

For Motor Trade Road Risks Policies

Report my claim via phone

Tel: 0330 024 2244   

Write to us

Covéa Insurance, Motor Trade Claims Department, A&B Mills, Dean Clough, Halifax, HX3 5AX

How do I report my claim?

Register your claim using the details above.

Please have the following information to hand:
-  Policy number, your name / driver’s name
-  Vehicle make, model and registration number
-  Details of the incident including name and address of the other driver, their insurance company, policy number and car registration
   number
-  Crime reference number (a requirement for theft claims)

What happens now?

After you have reported the incident, our claims team will send you a Statement of Fact containing the details you have provided and request any further information required to proceed with your claim

Once your claim has been reported feel free to contact us using the details above if you have any queries about your claim, or if you need to send us any correspondence.

For existing claims call 0330 024 2245.

Not sure what something means?  

We're here to help. If there's something you don’t understand, just ask us, and we'll explain it in a way that's easy for you to understand. We have lots of ways to make sure you feel comfortable when communicating with us. Let us know if you need help, such as translation services, sign language or easy to read print. 

Further advice
DO:
  • Contact the Covéa Insurance Motor Trade Care Line immediately to report the incident even if you don’t intend to make a claim
  • In the event of an accident
  • Ask the other drivers and passengers involved for their names, addresses and telephone numbers, any injuries, name of their insurers and if possible their policy or certificate number
  • If involved in an accident, make a note of the vehicle registration numbers, make or model of, and any injuries or damage to other property
  • Send us any letters or documents you received in connection with an accident
  • Call the police and obtain a crime reference if the police attend the scene.
  • In the event of theft
  • Call the police and obtain a crime reference.
DON'T:
  • Discuss at the scene of an accident whose fault the accident seems to have been
  • Apologise or admit any fault or liability