Blog Spot

Our experts give their opinion on industry happenings

If you would like us to provide an opinion piece on a particular topic please contact us via the media contact box on the right.

Our latest articles

Our blogs and views on the news pieces are shown below - if you're looking for our press releases and latest news please click here.

2023
15 Dec
Vicki Heslop reflects on our approach to Consumer Duty
06 Dec
'Inclusivity is about creating a culture where everyone feels valued'
04 Oct
Customer Service as a Career Choice
03 Oct
Service with Respect
30 Jun
Embracing Equality: Covéa's Journey towards a Diverse and Inclusive Culture
29 Jun
Empathy at the Heart of Customer Care
25 May
Covéa Insurance on bringing Consumer Duty to life
Older
16 Aug 22
Levelling up with the apprenticeship levy
14 Jul 22
The Importance of Research & Insight in Building Trust – Our Director of Customer Experience, Vicki Heslop gives an overview
08 Jul 22
My Pilgrimage to Mecca by Nussrat
09 Feb 22
Jonny's apprenticeship journey
13 Jan 22
Highway code changes: new rules for 2022
22 Dec 21
Christmas film or Christmas claim?
19 Nov 21
Thinking about running a more environmentally friendly business?
04 Nov 21
My Diwali
18 Oct 21
How can you prepare for extreme weather in the UK this Winter?
18 Oct 21
The continued rise of alternative fuelled vehicles
18 Oct 21
Have you ever been Spoofed?
25 Aug 21
Film & Music Memorabilia
26 Jul 21
The Olympics we've been waiting for
07 Jul 21
Calls from “matching” mobile phone numbers
01 Jul 21
Adapt, Embrace, Thrive: a story from a Paralympian
24 Jun 21
Summer Staycations
24 Jun 21
What's covered when moving house?
24 Jun 21
Vehicle Security
18 Jun 21
A competition to take Pride in
10 Jun 21
The importance of empathy for vulnerable customers
23 Apr 21
The Rise of the E-Scooter
23 Apr 21
Bringing Art Auctions to Life Virtually
15 Apr 21
Post Interview - Graeme Howard
08 Mar 21
"Respecting people's individuality opens the door to greater creativity" IWD 2021
15 Feb 21
The Rise of Banksy
15 Feb 21
New Golf Technology & Our Cover
13 Nov 20
The launch of Inspiring Colour at Covéa
13 Oct 20
Preparing for winter
10 Sep 20
I want to ride my bicycle (and it to stay where I left it)
19 Aug 20
Facebook Messenger PayPal scam
06 Aug 20
Second homes in the UK and abroad
06 Aug 20
Should I stay(cation) or should I go?
18 Mar 20
Coronavirus phishing scams (text & email)
06 Mar 20
Coronavirus related scams
13 Feb 20
A Valentine's getaway
13 Sep 19
Opening up about mental health
12 Jul 19
Drivers targeted with fake fines
13 Jun 19
Online vehicle sales warning
28 May 19
Mirror Mirror on the wall, please don't set fire to my hall...
14 May 19
Travel update: summer holiday
18 Apr 19
The fire of Notre-Dame de Paris
08 Mar 19
Helping to inspire the female Leaders of tomorrow
21 Dec 18
Why popular film 'Home Alone' might not be as much of a hit today
30 Jul 18
Simon Cooter discusses Insurance United Against Dementia with Insurance Business
27 Jul 18
Our Engineers put their knowledge to the test
14 Jun 18
From screwdrivers to fridges
18 May 18
"Summit" to aim for … Insuretrek unites the industry to raise £75,000
14 May 18
Innovate, Evolve, SURVIVE...
07 Mar 18
Meet Carolyn ....
04 Jan 18
Goodbye 2017 ..... Hello 2018!
22 Dec 17
A year in Personal Lines
19 Dec 17
Don’t let the Grinch steal your Christmas!
14 Dec 17
Real heroes wear wellies ...
05 Dec 17
Don’t write the levy off just yet – the future’s bright for new apprenticeships
16 Nov 17
12,000 cries for help, what can insurers do?
15 Nov 17
Building trust and loyalty in the Scottish insurance broker market and beyond
08 Nov 17
Don't Keep up with the Kardashians ... personal security in the social media age
06 Oct 17
Keeping the silver line open - listening to our older customers
13 Jun 17
Insuring the future...
05 May 17
It's who you know ... the importance of making the connection
07 Apr 17
Opportunity Knocks ...
03 Apr 17
Would you take business advice from your granny?
03 Mar 17
Take a drive down memory lane with Barry Knight
21 Nov 16
Connected cars are making roads safer
17 Nov 16
Adrian Furness welcomes new MOJ whiplash consultation
03 Oct 16
Service ... It's all about the experience!
25 May 16
Standing up for Customers
04 Mar 16
Challenging Customer Service Perceptions
19 Feb 16
Knowing Me, Knowing You ... an insightful approach to insurance
02 Feb 16
A question of purpose: a broader approach to customer service
19 Jan 16
Covéa Insurance joins the Automated Driving Insurer Group
02 Oct 15
News that SRA is willing to ‘explore all options with insurers’ to prevent malpractice in the legal profession is welcomed
25 Feb 15
"More must be done" - Adrian Furness backs ABI motor reforms
28 Nov 14
Steve Jackson talks about the dangers of inflating insurance claims
29 Sep 14
Adrian Furness speaks out about CMA motor insurance reforms
24 Jul 14
With an agile workforce that is proud to be part of the industry, insurers can flourish

Media Contacts

For media enquiries, please contact Media Enquiries.

Tel: 01422 331166