Adrian Furness welcomes new MOJ whiplash consultation

Covéa Insurance Claims and Operations Director, Adrian Furness, has been vocal about the damage being done by the UK’s whiplash ‘epidemic’. He welcomed today's news saying:

“There has been a lot of debate about this, understandably, due to the many vested parties all purporting to represent the customer’s best interests. This news shows that having examined all the evidence, the Government clearly agrees with us that the current system is dysfunctional, unfair and damaging to ordinary motorists. We welcome the prospect of reforms which will reduce the cost of claims and lead to lower premiums, as well as reducing the misery caused by nuisance calls. Right to remediation for those who are genuinely injured will not be affected, conversely, they will receive a more responsive service as claims handlers will not be encumbered with the high proportion of fraudulent and inflated claims.”

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