Adrian Furness welcomes new MOJ whiplash consultation

17th November

Covéa Insurance Claims and Operations Director, Adrian Furness, has been vocal about the damage being done by the UK’s whiplash ‘epidemic’. He welcomed today's news saying:

“There has been a lot of debate about this, understandably, due to the many vested parties all purporting to represent the customer’s best interests. This news shows that having examined all the evidence, the Government clearly agrees with us that the current system is dysfunctional, unfair and damaging to ordinary motorists. We welcome the prospect of reforms which will reduce the cost of claims and lead to lower premiums, as well as reducing the misery caused by nuisance calls. Right to remediation for those who are genuinely injured will not be affected, conversely, they will receive a more responsive service as claims handlers will not be encumbered with the high proportion of fraudulent and inflated claims.”




Notes to Editors:

About Covéa Insurance

Covea Insurance Plc is the UK underwriting business of leading French mutual insurance group Covéa, who are number 1 for property and liability insurance in France, generating over 16.6 billion Euros in premiums in 2020. 

Covéa Insurance looks after the insurance needs of over 1.5 million policyholders; delivering financial reassurance through its Standard & Poor’s A+ stable rating, as a guaranteed subsidiary of Covéa. 

The company offers motor, household, protection, pet, mid and high net worth insurance and a range of commercial insurance products, through a range of distribution channels. Employing over 1800 people, Covéa Insurance has a strong people and service ethos, having Investors In People Gold accreditation and is signatory to the HM Treasury Women In Finance Charter. It also has World Class service accreditation from the Institute of Customer Service for its Motor Claims, Home Claims and Underwriting Services teams as well as Chartered Insurer status for its Commercial and Mid/High Net Worth business.

In 2018, Covéa Insurance were recipients of the Personal Lines Insurer of the Year award at both the British Insurance Awards and the Insurance Times Awards and was the top rated insurer in the Insurance Times Broker Service Survey for both Personal and Commercial Lines.

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