Covéa Appoints new Head of Application Fraud

Covéa Insurance has appointed Fleur Lewis as Head of Application Fraud. 

Fleur has over 20 years’ experience in fraud and crime prevention within the insurance and financial services sectors, designing and implementing anti-fraud and financial crime frameworks across multiple products and delivery channels.

Prior to joining Covéa, Fleur also managed financial crime digital transformation programmes and previously led the fight against fraud in the online price comparison sector by designing and implementing award-winning point of quote fraud controls and behavioural insight into the insurance comparison market.

“We are delighted to welcome Fleur to Covéa Insurance where her skills and experience will be a valuable addition to our leadership team that will strengthen our crime prevention strategies,” said Javier Gonzalez, Head of Financial Crime Claims. 

“The exposure and risk of fraud can often start as early as the point of the policy application and therefore our continued investment in dedicated subject experts are invaluable to our organisation.”

“I’m very excited to join Covéa Insurance,” said Fleur Lewis, “where I believe I can make a difference through strong cross business collaboration that will drive innovative and creative solutions that both identify and prevent financial crime.

“Ultimately robust fraud detection and prevention processes save customers both time and money and this is a subject that I care passionately about.’’

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About Covéa Insurance

Covéa Insurance Plc is the UK underwriting business of a leading French mutual insurance group Covéa. 

Covéa Insurance is independently accredited by the Institute of Customer Service, with a ServiceMark Distinction for its entire UK operation. It also holds Chartered Insurer status for its Commercial business.

Covéa Insurance is signatory to the HM Treasury Women in Finance Charter and the Insurance Inclusivity Pledge, and has been named one of the top 75 employers in West Yorkshire & the Humber. Covéa Insurance is a multiple award winner in Diversity & Inclusion and Customer Champion of the Year, and for the fifth consecutive year, received 5-star accreditation in the Insurance Times Broker Service Survey for Personal Lines.