Covéa Insurance Launches New Packaged Retail and Salons product

Covéa Insurance is pleased to announce the launch of a new packaged product aimed at retail & salons as part of their small business proposition, Covéa Insurance Online. Designed to be sold online by brokers, the new product sets itself apart by incorporating the best elements of the existing shops and salon products, but with a broader risk appetite, new covers and higher limits.

Packaged Retail & Salons was launched through both Acturis and the company’s broker extranet on 15th August 2016, with both platforms offering functionality for brokers to vary commission and premiums. Online trading will be supported by a guaranteed thirty minute referral response provided by the dedicated Covéa Insurance small business trading team, with “world class” post-sale service provided by its Institute of Customer Service accredited underwriting services team.

Packaged Retail & Salons is the first of three new online products for small businesses that Covéa Insurance plans to launch in the coming months, as it delivers on its commitment to upgrade its online broker proposition.

Tim Grant, Head of Small Business comments:

“We’ve listened to what brokers have told us they want and designed our product and service to meet their needs. We’ve reviewed all aspects of our online broker proposition and are now implementing changes on and offline that will ensure our brokers can access the most competitive and up to date electronically traded products, supported by skilled underwriters who can make fast decisions on referrals to help them trade with us.

 “With Packaged Retail & Salons, we’ve taken the strengths of both the existing Covéa Insurance and ex Sterling products to create a highly competitive product in the operating market sector. It’s a genuine best of both for our brokers and customers.”

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About Covéa Insurance

Covéa Insurance Plc is the UK underwriting business of leading French mutual insurance group Covéa (which includes the global reinsurer PartnerRe since July 2022). 

Covéa Insurance looks after the insurance needs of UK customers, across a range of product lines; delivering financial reassurance through its Standard & Poor’s ‘AA- stable’ rating, as a guaranteed subsidiary of Covéa.  

Covéa Insurance has a strong people and service ethos and holds ServiceMark accreditation with Distinction for its Personal Lines operation and its Commercial & HNW Claims teams, as well as Chartered Insurer status for its Commercial business. Covéa Insurance is signatory to the HM Treasury Women in Finance Charter and the insurance Inclusivity Pledge and has been named one of the top 75 employers in West Yorkshire & the Humber. In 2022 Covéa Insurance was named Insurer of the Year at the British Claims Awards and Personal Lines Insurer of the Year at the Insurance Times Awards.