Covéa Insurance welcomes PACTS to discuss vehicle safety

24th March

Covéa Insurance recently hosted Lucy Amos, Research & Communications Officer for the Parliamentary Advisory Council for Transport Safety (PACTS) at its Halifax office to explore the ways in which insurers can improve road safety and review the measures currently undertaken by the company to ensure vehicle safety on the UK’s roads.

PACTS is an All-Party Parliamentary Group that provides advice to the government on all matters of transport safety. The visit to Covéa Insurance was arranged to give Lucy an overview of what insurers can do to invest in road safety and to facilitate further discussion and debate surrounding transport safety matters.

Barry Street, Head of Engineers at Covéa Insurance met with Lucy and outlined practicalities involved with ensuring vehicle safety for all the cars it repairs and also the importance of ensuring that vehicles classified as “end of life” are disposed of in a safe manner through authorised facilities so that they do not return to the road.

Barry explained:

“Ensuring a safe repair is carried out on every vehicle is the cornerstone of our repair philosophy, the complex construction of modern vehicles makes it imperative that correct methods are used and therefore it is essential to only use BS10125 or Vehicle Manufacturer accredited repairers, to ensure that vehicle safety is not compromised. For this reason, Covéa Insurance mandates that all its Approved Repairers hold these accreditations, thus removing the risk of any incorrectly repaired vehicle placing the policyholder / driver and occupants at risk and to also avoid posing a serious hazard to other road users. Furthermore our Quality Assurance team carry out audits using Thatcham Integrated Methods and Manufacturer data to qualify that correct vehicle repair methods and materials are being used.”

Lucy commented:

“It was an interesting day and gave me a valuable insight into some of the issues facing insurers and how the industry can have a significant influence on road safety.”




About Covéa Insurance

Covea Insurance plc is the UK underwriting business of leading French mutual insurance group Covéa, who are number 1 for property and liability insurance in France, generating over 16.9 billion Euros in premiums in 2018.  

Covéa Insurance looks after the insurance needs of over 1.5 million policyholders; delivering financial reassurance through its Standard & Poor’s A+ stable rating, as a guaranteed subsidiary of Covéa.  It has Gold Investors in People accreditation and has been named one of the top 75 employers in West Yorkshire & the Humber.

The company offers motor, household, protection, pet, mid and high net worth insurance and a range of commercial insurance products, through a range of distribution channels. Employing over 1800 people, Covéa Insurance has a strong people and service ethos, having Investors In People Gold accreditation and is signatory to the HM Treasury Women In Finance Charter. It also has World Class service accreditation from the Institute of Customer Service for its Motor Claims, Home Claims and Underwriting Services teams as well as Chartered Insurer status for its Commercial and Mid/High Net Worth business.

In 2018, Covéa Insurance were recipients of the Personal Lines Insurer of the Year award at both the British Insurance Awards and the Insurance Times Awards and was the top rated insurer in the Insurance Times Broker Service Survey for both Personal and Commercial Lines.

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