Covéa Insurance wins top industry accolade

Covéa Insurance is delighted to announce that it has been awarded the prestigious “Insurance Company of the Year” accolade at the recent bodyshop Magazine annual awards event held in Twickenham.  Former England captain Will Carling was on hand to present the trophy to the insurer at the glittering ceremony celebrating businesses within the industry that truly support bodyshops across the country and work to develop partnerships that benefit their mutual customers.

Covéa Insurance has continued to work closely with its approved repairer network over the past year, delivering world class customer service, ensuring the highest levels of vehicle safety are maintained and developing processes that speed up the customer journey by automating the estimation process.

Barry Street, Head of Engineers at Covéa Insurance said;

“We are truly proud to win this prestigious award and we applaud everyone’s contribution at Covéa Insurance who has helped to develop a true partnership-driven approved repairer network.

We have many highly successful and committed teams with a strong culture and a set of values, with a real sense of pride in everything we do. 

We’ve shared and lived these principles with our valued approved repairer network and together we have introduced some innovative claims services to help to deliver world class customer service for the benefit of all claimants. Thank you everyone.”

“The bodyshop Awards are the only truly independent awards in the industry and as such are a highly coveted prize. An expert panel follows an exhaustive and in-depth process of selection to identify the winners, and on behalf of them it’s our privilege to recognise those within our industry who have truly achieved something special in the last 12 months. This is our 20th bodyshop Awards, but the standard continues to amaze us and each of the winners can be exceptionally proud of their success.”

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About Covéa Insurance

Covea Insurance plc is the UK underwriting business of leading French mutual insurance group Covéa, who are number 1 for property and liability insurance in France, generating over 16.9 billion Euros in premiums in 2018.  

Covéa Insurance looks after the insurance needs of over 1.5 million policyholders; delivering financial reassurance through its Standard & Poor’s A+ stable rating, as a guaranteed subsidiary of Covéa. 

The company offers motor, household, protection, pet, mid and high net worth insurance and a range of commercial insurance products, through a range of distribution channels. Employing over 1800 people, Covéa Insurance has a strong people and service ethos, having Investors In People Gold accreditation and is signatory to the HM Treasury Women In Finance Charter. It also has World Class service accreditation from the Institute of Customer Service for its Motor Claims, Home Claims and Underwriting Services teams as well as Chartered Insurer status for its Commercial and Mid/High Net Worth business.

In 2018, Covéa Insurance were recipients of the Personal Lines Insurer of the Year award at both the British Insurance Awards and the Insurance Times Awards and was the top rated insurer in the Insurance Times Broker Service Survey for both Personal and Commercial Lines.