Engineering with added distinction - Covéa Insurance engineers receive reaccreditation

11th Oct

Covéa Insurance is pleased to announce that its engineers have become the first in the industry to achieve a “distinction” for the second year in a row during a certification process with global risk and asset management provider, Audatex.

Following the success of their 2015 training and recertification programme, Covéa Insurance has worked closely with Audatex to create a bespoke, modular training programme with the aim of improving on the industry benchmark for the Audatex Certificate in Assessment Construction and Audit that was set last year.

Every operational member of the insurer’s Claims Motor Engineers team undertook the training programme with each one receiving a ‘distinction’ pass, showcasing the talent, commitment and tenacity of the team.

Underpinning the success of the training programme was a detailed online Training Needs Analysis exercise conducted by Audatex to enable it to understand the objectives of the individuals taking part in the training. This resulted in bespoke sessions being created, to ensure the exact training needs of everyone were met. To achieve a ‘distinction’, candidates had to achieve a score of 92.5% or higher across a challenging series of theory, assessment construction and audit tests. 

Alastair Sherwin, Claims Motor Engineers Team Manager for Covéa Insurance, commented:

“I’ve always been confident that our engineers are amongst the very best in the industry and to achieve such an outstanding result really highlights this. It’s impressive enough for the whole operational team to achieve a distinction, but to be the first insurer ever to achieve this and then to repeat it for a second year is truly exceptional.”

Layton Davies, Senior Business Development Manager for Audatex, added:

“After the achievement last year of the entire team realising distinctions to repeat this feat was always going to be a big ask.  Covéa Insurance are always at the forefront of advancement and at Audatex we welcome appetite in raising the bar.  By creating an industry leading training programme together with the engagement of the Covéa Insurance team this magnificent result has been achieved two years in a row.”

 

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About Covéa Insurance

Covea Insurance plc is the UK underwriting business of leading French mutual insurance group Covéa, who are number 1 for property and liability insurance in France, generating over 16.9 billion Euros in premiums in 2018.  

Covéa Insurance looks after the insurance needs of over 1.5 million policyholders; delivering financial reassurance through its Standard & Poor’s A+ stable rating, as a guaranteed subsidiary of Covéa.  It has Gold Investors in People accreditation and has been named one of the top 75 employers in West Yorkshire & the Humber.

The company offers motor, household, protection, pet, mid and high net worth insurance and a range of commercial insurance products, through a range of distribution channels. Employing over 1800 people, Covéa Insurance has a strong people and service ethos, having Investors In People Gold accreditation and is signatory to the HM Treasury Women In Finance Charter. It also has World Class service accreditation from the Institute of Customer Service for its Motor Claims, Home Claims and Underwriting Services teams as well as Chartered Insurer status for its Commercial and Mid/High Net Worth business.

In 2018, Covéa Insurance were recipients of the Personal Lines Insurer of the Year award at both the British Insurance Awards and the Insurance Times Awards and was the top rated insurer in the Insurance Times Broker Service Survey for both Personal and Commercial Lines.

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