Sarah Dunkley shortlisted for CII Young Achiever of the Year award

Covéa Insurance Senior Claims Technician, Sarah Dunkley has been shortlisted for the 5th Annual Young Achievers Award at the annual CII Institute of Reading event to be held on 27th March at the Hilton Hotel. The award recognises those individuals within the insurance profession who are demonstrating a significant contribution to the insurance industry or their community as well as showing outstanding performance within their job and making excellent progress through their professional qualifications. Sarah was one of only two people shortlisted for this award, which was previously won by Covéa Insurance two years ago.

Sarah is currently Acting Treasurer for the Insurance Institute of Reading and was last year successful in gaining a place on the CII’s New Generation Programme, which gives development opportunities to young insurance professionals. In addition, Sarah played a key role in the company obtaining Institute of Customer Service (ICS) Accreditation for the Covéa Insurance Commercial Claims Department.

Adrian Furness, Claims Director said of Sarah’s nomination:

“Sarah’s nomination reflects her passion and commitment to the insurance industry. She has played a key part in driving through initiatives aimed at improving customer service culminating in us being awarded ICS accreditation. She is evidence of the genuine desire we have to recruit and develop the future leaders of tomorrow to ensure that our ever-changing industry will continue to be driven by dedicated, knowledgeable and passionate individuals.”

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About Covéa Insurance

Covea Insurance plc is the UK underwriting business of leading French mutual insurance group Covéa, who are number 1 for property and liability insurance in France, generating over 16.9 billion Euros in premiums in 2018.  

Covéa Insurance looks after the insurance needs of over 1.5 million policyholders; delivering financial reassurance through its Standard & Poor’s A+ stable rating, as a guaranteed subsidiary of Covéa. 

The company offers motor, household, protection, pet, mid and high net worth insurance and a range of commercial insurance products, through a range of distribution channels. Employing over 1800 people, Covéa Insurance has a strong people and service ethos, having Investors In People Gold accreditation and is signatory to the HM Treasury Women In Finance Charter. It also has World Class service accreditation from the Institute of Customer Service for its Motor Claims, Home Claims and Underwriting Services teams as well as Chartered Insurer status for its Commercial and Mid/High Net Worth business.

In 2018, Covéa Insurance were recipients of the Personal Lines Insurer of the Year award at both the British Insurance Awards and the Insurance Times Awards and was the top rated insurer in the Insurance Times Broker Service Survey for both Personal and Commercial Lines.