Your Rights

Under data protection laws, you have the following rights:

  • You can submit a request to find out about the information we hold about you.
  • You can request some of your personal information to be ported (also known as “data portability”) to yourself or another company.
  • You can request that we correct your personal information if it is incorrect or incomplete.
  • You can request that we delete your personal information (also known as the “right to erasure” or the “right to be forgotten”).
  • You can request that we stop processing your information and only store it (also known as the “right to restrict processing”).
  • You can object to the processing of your personal information if we are processing under the “legitimate interest” lawful basis.
  • You can object to direct marketing at any point and request to be added to a marketing suppression list to prevent receiving any direct marketing in the future.
  • You can request that an automated decision is reviewed by a human.
  • If we are relying on consent or explicit consent as our lawful basis, you can withdraw your consent for processing at any time.
  • You can complain to the Information Commissioner's Office about our processing of your personal information here. It’s always best if you speak to us first as we always aim to resolve the issue.

In some cases, we will be unable to comply with your request as a result of our own legal or regulatory requirements but we will always respond to your request and if we cannot comply, we will explain why.

If you would like to know more about your rights, you can find out more information on the ICO’s website.

You can exercise these rights by contacting us.