Bespoke Pet Administration

Flexible white-label administration services from Sterling Client Services

Our Halifax based team of pet experts work with affinity partners to offer a range of tailored Pet insurance solutions.

We will work with you to design and deliver new products to market. We deliver fully white-labelled solutions including bespoke, direct-to-customer online sales sites, along with branded premium maintenance, premium collection, claims management and claims payment facilities. For some partners we manage the end-to-end customer journey, while for others we only provide claims handling and payment services. 

We believe in offering exceptional customer service with a continual focus on enhancement of the customer journey. We have invested in bespoke systems and have gained a strong reputation for service and quality, always aiming to exceed our partners’ expectations. 

Our platform operates via a digital claims journey, removing the need for claim forms, and communicating with customers via SMS and email – all fully branded to a clients’ requirements.

If you would like to discuss any Pet insurance opportunities, or need any further information, please contact our Business Development Team by email or phone us on 03301 348 508


  • Bespoke Pet insurance administration system
  • Full white labelling capability – including web sales
  • Tailored administration service
  • BACS Bureau for collection of direct debits on behalf of our partners
  • Agile development processes


  • Fast launch of new products and sales platforms
  • Web-based sales and back office systems are managed in-house
  • Digital claims service
  • Extensive training and QC processes ensure that our partners’ brands are protected
  • All of the team are based at one UK location