Strategic Partnerships
Providing home insurance solutions to retail and financial brands
Strategic Partnership offers Mid and High Net Worth household products for some of Britain’s highest profile brands within the financial and retail sector.
Providing over 15 years' market experience, we can offer customers direct access to the decision makers through our team of qualified underwriters. Our success is built upon the fundamental philosophies of working hard, working smart and providing unparalleled service to our business partners and customers.
Our Service
Operating in the direct Mid and High Net Worth market we have to not just meet, but exceed our client’s high demands and expectations. Our unique and bespoke service, coupled with our award winning claims approach, demonstrates that the customer is always at the core of everything we do.
Understanding our Clients
We understand Mid to High Net Worth clients are all unique and their product needs vary which is why we offer a tailor-made policy to meet their requirements.
We work closely with our partners to understand their brand and ensure we work in conjunction with them, building a mutually beneficial strategic partnership, based on trust and understanding.
Understanding the Market
We have established a reputation as a leading direct Mid and High Net Worth operator by truly understanding this ever-evolving market. Our bespoke service, wealth of experience and products, enable us to offer a significant competitive advantage. We are constantly developing our customer focused web solutions to provide an unparalleled journey for our online purchasers and leading the way with new initiatives and improved services.
Claims Service
We have a highly experienced claims team, dedicated to delivering exceptional customer service. Clients will be given a single point of contact to deal with their claim who will guide them through the claims process as quickly as possible whilst remaining sensitive to client’s needs.
Our claims team have won many awards in respect of training and service and most recently, we have been accredited with Distinction by the Institute of Customer Services, and are one of very few businesses in the UK to achieve this status.
This is something we are very proud of and shows our commitment to setting a high standard and building upon this year on year.
Don't take our word for it
Here's what some of our clients had to say:
“It has been very helpful to speak to an underwriter who has actually helped us by giving us some flexibility. Very impressed, and very helpful all the way through”
“I found you very efficient and you handled the whole process from inception to dealing with any queries very smoothly. You are one of the best companies I have ever dealt with”
“Your underwriters were extremely helpful and managed to talk me through my new insurance policy so I feel confident that it's just right for me. Thank you very much”